One of the Primary Differences Between Tangible Goods and Services

question 27

Multiple Choice

One of the primary differences between tangible goods and services involves a consumer's ability to make prepurchase evaluations. For example, consumers can easily evaluate shoes, jewelry, and skis before making a purchase. On the other hand, consumers can evaluate services such as restaurants, ski instructors, and tanning salons only during or after their purchase. Indeed, tangible products have __________ properties, whereas services have __________ properties.

• A)consistent; inconsistent
• B)search; experience
• C)inconsistent; consistent
• D)experience; search
• E)gap; encounter

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Definitions:

California Supreme Court

The highest state court in California, responsible for overseeing and ruling on legal and constitutional issues.

Negligent

Involves a failure to take reasonable care to avoid causing injury or loss to another person.

Prizing Right

Valuing ethical correctness or acting in a manner that is morally right.

Parents' Decisions

Choices made by parents or guardians on behalf of their children, often concerning the child’s wellbeing, education, and healthcare.