The Dimension of Service Quality Called ________ Is the Ability

question 203

Multiple Choice

The dimension of service quality called ________ is the ability to perform the promised service dependably and accurately.

• A) reliability
• B) assurance
• C) accuracy
• D) responsiveness
• E) empathy

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Definitions:

Implicit Premises

Unstated assumptions that are necessary for an argument to hold together logically, but are not explicitly mentioned.

Explicit Information

Details or facts that are clearly and directly expressed or stated, without the need for inference.

Mathematicians

Professionals or scholars who specialize in the study of mathematics, exploring concepts such as numbers, abstract symbols, and their relationships.

Good Dancer

An individual who exhibits rhythm, coordination, creativity, and expression through movement, often captivating the audience or achieving proficiency in a specific dance style.