Organizations Such as American Airlines,U

question 47

Multiple Choice

Organizations such as American Airlines,U.S.Bank,and the Red Cross provide customers with products that are typically called a(n) __________.

• A)utility
• B)performance
• C)service
• D)value
• E)idea

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Definitions:

Induction

A method of reasoning in which general principles are derived from specific observations, opposite of deduction.

Psychogenic

Refers to symptoms or conditions that originate from mental or emotional causes rather than physical ones.

Repression

Repression is a psychological defense mechanism where unpleasant thoughts, memories, or desires are kept out of conscious awareness.

Preconscious

Part of the mind that contains thoughts and feelings that are not currently in consciousness but can be readily brought to consciousness.