One of the Main Challenges in Developing the Proper Culture

question 30

Multiple Choice

One of the main challenges in developing the proper culture for TQM is to:

• A) define customer for each employee.
• B) suspend reward systems based on quantity.
• C) institute an equitable employee recognition program.
• D) get buy-in from the customer.

Understand software acquisition strategies and their impacts on organizational IT architecture.

Understand the concept and importance of justifying IT projects through business cases.

Recognize the phenomenon and challenges of shadow IT within organizations.

Differentiate between insourcing, outsourcing, and related concepts.

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Definitions:

Ace of Hearts

One of the 52 playing cards in a standard deck, recognized by a single heart symbol and an 'A' indicating its rank.

King of Spades

A playing card in the spade suit, traditionally depicted with a king holding a sword.

Independent Events

Events wherein the happening of one does not alter the chance of occurrence of the others.

Smart

Having or showing a quick-witted intelligence or being able to adapt and change responsive to the environment.