Process Capability Determines Whether a Process Is Capable of Producing

question 72

True/False

Process capability determines whether a process is capable of producing the product or services that customers demand.

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Definitions:

Prospective Customers

Individuals or entities that are potential buyers of a product or service, having shown interest but not yet made a purchase.

Persuasive Message

Communication aimed at influencing the attitudes, beliefs, or behaviors of others.

Claim Messages

Communication efforts directed towards asserting a right or demanding a benefit or compensation usually in a business or professional context.

Attention-Getting Devices

Techniques used in communication to capture the audience's attention at the beginning of a message or presentation.