Table 1.1 You Are the Production Manager for the Toy Manufacturing Process

question 86

Multiple Choice

Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.
-Use the information provided in Table 1.1.An example of an external supplier is:

• A)the lumber company.
• B)the Receiving Department at ABC.
• C)the Shipping Department at ABC.
• D)the toy store at the mall.

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Definitions:

Behaviorally Anchored Rating Scale

is a performance appraisal method that uses specific descriptions of employee behaviors to rate performance on a scale, providing a more objective and concrete evaluation.

Likert Scale

A psychometric scale commonly used in questionnaires to gauge attitudes or responses, where participants indicate their level of agreement with a statement along a linear scale.

Contrast Error

An error in performance appraisals where an employee's evaluation is based on a comparison with another employee rather than on individual performance criteria.

Graphic Rating Scales

A method used in performance appraisals where employees are rated on a scale to evaluate their work performance.