Students Arrive Randomly at the Help Desk of the Computer

question 87

Multiple Choice

Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution, and the service times follow the negative exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 20 students per hour. How many students, on the average, will be waiting in line at any one time?

• A) 0.9 students
• B) 1.5 students
• C) 3 students
• D) 4 students
• E) 36 students

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Definitions:

College Students

Individuals enrolled in institutions of higher learning, engaging in studies towards degrees or qualifications.

Horney

Refers to Karen Horney, a psychoanalytic psychologist known for her theory of neurotic needs and her disagreement with Freud's theories on women.

Therapist-Client Relationship

Refers to the professional and therapeutic interaction between a therapist and their client, which is essential for effective treatment and healing.

Freud

Austrian neurologist best known for founding psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.