The Strategy for Improving Service Productivity That Customizes at Delivery

question 23

Short Answer

The strategy for improving service productivity that customizes at delivery, rather than at production, is ________.

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Definitions:

Barton and Komatsu

Researchers noted for their contributions in the field of cognitive psychology, particularly in the study of human memory and knowledge representation.

Nominal-Kind Items

Objects or concepts that are categorized based on names or labels rather than by measurable properties or innate characteristics.

Natural-Kind Items

Objects or entities that occur naturally within the environment, often distinguished from artificial or man-made objects in categorization tasks.

Semantically Prime

The process of preparing someone's cognitive system to more efficiently process or respond to a certain category of stimuli by presenting them with related information beforehand.