Of the Several Determinants of Service Quality, Access Is the One

question 70

True/False

Of the several determinants of service quality, access is the one that relates to keeping customers informed in language they can understand.

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Definitions:

Nuclear Families

A family unit consisting of two parents and their children living together as a single household, traditionally seen as a societal norm in many cultures.

LGBT Parents

LGBT Parents are individuals who identify as lesbian, gay, bisexual, or transgender and perform the role of a parent or guardian to one or more children.

Sexual Minority Populations

Groups of people whose sexual orientation, gender identity, or sexual characteristics differ from the majority of the population.

Same-sex Parenting

The act of raising children by parents who identify as the same gender, whether through biological means, adoption, or surrogacy.