A Graphic Technique for Defining the Relationship Between Customer Desires

question 92

Multiple Choice

A graphic technique for defining the relationship between customer desires and product/service is

• A) Product Lifecycle Management
• B) the House of Quality
• C) the moment of truth
• D) the assembly drawing
• E) the product development team

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Definitions:

Manifest Content

The actual literal content and storyline of a dream as remembered by the dreamer.

Latent Content

The hidden psychological meaning of dreams or other expressions, as opposed to their literal content.

Wishes and Desires

Internal drives or motivations aimed at obtaining satisfaction, pleasure, or the fulfillment of something wanted or sought after.

Forebrain

The anterior part of the brain, including the cerebrum and diencephalon, responsible for processing sensory information and controlling complex behaviors.