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According to "Learning from Experience: The Un-Carrier CEO," when John Legere-CEO of T-Mobile-visits the company's call centers, he sometimes gives away his T-Mobile clothes having to walk back to his car wearing his socks.
Increased Standard
Refers to the raising of expectations or benchmarks, typically aimed at achieving higher quality or improved performance.
Self-awareness
The conscious knowledge of one's own character, feelings, motives, and desires, playing a critical role in psychological development.
Stability and Change
Concepts referring to the persisting characteristics of an entity or situation and the evolution or alteration it may undergo over time.
Personality Traits
Enduring patterns of thoughts, feelings, and behaviors that distinguish individuals from one another.
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