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A measures the skills and competencies that employees must have to achieve the goals of the change.
Acupuncture
Involves the use of needles to redirect the flow of energy within the body to treat illness.
Hospice Movement
A response to fears related to the dying process and the institutionalized ways in which death is typically handled in institutional settings.
Elizabeth Kubler-Ross
A Swiss-American psychiatrist known for her pioneering work on the five stages of grief and dying.
Cicely Saunders
A pioneering physician and nurse recognized for founding the modern hospice movement which focused on palliative care for the terminally ill.
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