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A Key to Managing the Resistance to Change Is to Plan

question 66

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A key to managing the resistance to change is to plan for it and be ready with a variety of strategies for using the resistance as feedback.


Definitions:

Inactive Accounts

Accounts that are no longer in use or have not had any activity for a specified period of time.

Develop New Prospects

The process of identifying potential new customers who might be interested in a company's products or services.

Selling

The act of persuading someone to buy a product or service.

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