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Performance norms are among the most important group norms from the organization's perspective.
Organizational Citizenship
The voluntary commitment of employees to go beyond their contractual tasks and roles, contributing to the overall effectiveness and culture of the organization.
Behavioral-Based
Approaches or strategies focused on understanding and influencing human behavior through observation and data.
Result-Based
An approach that focuses on achieving specific outcomes or results rather than the process used to achieve them.
Trait-Based
An approach focusing on specific, identifiable qualities or characteristics that can predict behavior and performance.
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