Counterproductive Behavior That Violates Organizational Norms and Causes Harms to Others

question 28

Multiple Choice

Counterproductive behavior that violates organizational norms and causes harms to others in an organization is known as:

• A) OCB.
• B) WDB.
• C) JDI.
• D) MSQ.

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Definitions:

Vertical Transfer

The application or generalization of skills, knowledge, or attitudes acquired in a learning situation to a different context that requires higher-order understanding or performance.

Horizontal Transfer

The movement or sharing of skills, knowledge, or technologies across different departments or units within the same organizational level.

Organizational Performance

A measure of how well an organization achieves its goals and objectives, often evaluated through financial, operational, and strategic metrics.

Organizational Effectiveness

Measures how successfully an organization achieves its mission and objectives through efficient resource utilization.