A Flight Attendant Who Is Expected to Act Cheerful and Happy

question 95

Multiple Choice

A flight attendant who is expected to act cheerful and happy as a part of the job would likely experience:

• A) emotional deviance.
• B) positive emotional contagion.
• C) emotional labor.
• D) a decrease in emotional intelligence.

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Definitions:

Cost of Goods Sold

Represents the total cost directly tied to the production or acquisition of the goods sold by a company during a specific period.

Sales

The activities involved in selling goods or services in return for money or other compensation, serving as a primary revenue source for businesses.

Inventory

The raw materials, work-in-progress goods, and finished goods that are considered to be the portion of a business's assets that are ready or will be ready for sale.

Cost of Goods Sold

The direct costs attributable to the production of the goods sold by a company, including materials and labor expenses.