The Most Effective Way of Communicating with Customers Is Through

question 23

Multiple Choice

The most effective way of communicating with customers is through ________.

• A) TV ads
• B) Direct mails
• C) Customer-contact employees
• D) Interviews

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Definitions:

External Environment

The external environment includes all outside factors and influences that impact the operation of a business, such as economic, social, political, and technological factors.

Data

Information, statistics, or facts collected for analysis, reference, or calculation, often used to make decisions or inform policy.

Decision Makers

Individuals or groups responsible for making choices that affect an organization's strategies and operations.

Organizational Planning

The process of identifying an organization's immediate and long-term objectives and formulating and monitoring specific strategies to achieve them.