Which of the Following Observations Concerning Services Is True

question 56

Multiple Choice

Which of the following observations concerning services is true?

• A) It can be placed in inventory for use at another time.
• B) The customer owns services, and they can be used, resold, or given to others.
• C) Because of inseparability and high involvement on the part of the buyer, each service may be unique, with the quality likely to vary.
• D) It often involves an impersonal short-term relationship although in many instances relationship strength and duration are increasing.

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Definitions:

Freedom of Choice

The right of individuals to make decisions for themselves without undue government restriction.

Society's Wants

The collective desires and needs of a community or society that drive demand and economic activity.

Exchange and Trade

The act of giving one thing and receiving another between two parties, typically involving goods, services, or both.

Capitalist Economy

An economic system where private individuals rather than the state own and control businesses and the means of production.