Sites Such as Bizrate

question 122

Multiple Choice

Sites such as Bizrate.com, Shopping.com, and PriceGrabber.com, and Epinions.com and Yelp.com, which let customers share information about their product and service experiences with others, reflect an increase in customer ________.

• A) ambiguity
• B) empowerment
• C) privacy
• D) diplomacy
• E) empathy

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Definitions:

Moral Character

The set of qualities that defines a person's principles and ethical standards guiding their behavior and actions.

Honesty

The quality of being truthful, transparent, and free from deceit in one's actions and communications.

External Recruiting

The process of searching for and hiring an employee from outside the organization to fill a vacancy.

Job Posting

An announcement, often made public by employers, regarding an available position within an organization seeking applicants.