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Because Customers Are Not Really Concerned with Timely Delivery, Customers

question 78

True/False

Because customers are not really concerned with timely delivery, customers are unlikely to differentiate between firms based on their order-to-payment cycles.

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Definitions:

Dollar Value

The worth of a good or service expressed in terms of the amount of money that it can be bought or sold for in the market.

Form Utility

The value added by the process of transforming raw materials into a finished product that is more useful and valuable to consumers.

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