Appointing Teams to Manage Customer-Value-Building Processes and Break Down Walls

question 145

Multiple Choice

Appointing teams to manage customer-value-building processes and break down walls between departments is part of which of the following shifts in business practices?

• A) reengineering
• B) outsourcing
• C) benchmarking
• D) supplier partnering
• E) customer partnering

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Definitions:

Weekend Booking

Refers to the reservation made for services or accommodations on weekends, often seen in the travel and hospitality industry.

Economists

Professionals who study the production, distribution, and consumption of goods and services, focusing on how economies work and how economic agents interact.

Markup

The difference between the cost of a good or service and its selling price, expressed as a percentage over the cost.

Rotary Tools

High-speed, handheld power tools that rotate a bit or accessory for performing various tasks such as cutting, carving, sanding, and polishing.