When Shen Asks His Client, "How Much Would You Save

question 21

Multiple Choice

When Shen asks his client, "How much would you save if our company could help you reduce errors by 80 percent?" he is asking a ________ question.

• A) situation
• B) speculation
• C) problem
• D) need-payoff
• E) implication

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Definitions:

Obsessive-Compulsive Disorder

A mental disorder characterized by repetitive, unwanted thoughts (obsessions) and irrational, excessive urges to do certain actions (compulsions).

Conversion Disorder

A mental health condition where a person has blindness, paralysis, or other nervous system symptoms that cannot be explained by medical evaluation.

Compulsive

Pertaining to behavior performed persistently and repetitively without rational motivation, often to the detriment of the individual's well-being.

Obsessive

Characterized by persistent, intrusive, and unwanted thoughts or behaviors that are difficult to suppress or ignore.