Examlex
The manager of a computer service center knows that quick service is the top priority for customers. Accordingly, the employees are encouraged to solve customer difficulties fast, but there is no set time period for service delivery. Which gap could cause unsuccessful service delivery in this situation?
Participating Style
A leadership approach involving employees in decision-making processes and considering their opinions.
Leadership Recommended
Implies a suggestion or endorsement of specific leadership qualities or styles that are considered effective within a particular context.
Supportive Leadership Style
A leadership approach that focuses on providing encouragement, empathetic listening, and emotional support to team members.
Path-Goal Leadership Theory
A theory that states the effectiveness of leadership styles varies depending on the situation and the needs of the followers.
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