When Companies Search for New Ways to Satisfy Customers and Distinguish

question 138

Multiple Choice

When companies search for new ways to satisfy customers and distinguish their offering from others, they look at the ________ product, which encompasses all the possible augmentations and transformations of the product.

• A) consumption
• B) expected
• C) potential
• D) augmented
• E) basic

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Definitions:

Internet

A global network of computers that facilitates the exchange of data and communication around the world, revolutionizing how information is accessed and shared.

Social Structure

The organized pattern of social relationships and social institutions that together compose society.

Sociological Studies

Academic research or analysis that focuses on social behaviors, institutions, structures, and functions within human society.

Influences

The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.