Customer Lifetime Value Is Affected by Revenue and by the Costs

question 112

True/False

Customer lifetime value is affected by revenue and by the costs of customer acquisition, retention, and cross-selling.

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Definitions:

Deleting Contacts

The process of removing personal or business contact information from a digital address book or database.

People View

A user interface option in some software applications, particularly email and social networking services, that prioritizes content or messages from human contacts.

Email Messages

Electronic messages sent over a network using email protocols; they can contain text, hyperlinks, attachments, and rich text formatting.

Layout

The arrangement or plan of elements within a page, document, or interface, which dictates how content is structured and presented to the user.