A Company Should Try to Retain a Customer Only as Long

question 87

True/False

A company should try to retain a customer only as long as the cost to discourage defection is lower than the lost profit.

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Definitions:

Long-Term Weight Gain

The accumulation of excess body fat over an extended period, often resulting from chronic imbalance between calories consumed and calories expended.

Emotional Distress

A negative psychological response, including anxiety, depression, and traumatic stress, triggered by events perceived as emotionally challenging or threatening.

Low Energy Expenditure

A condition or lifestyle characterized by minimal physical activity, contributing to low calorific use.

Weight Gain

An increase in body weight. This can be a result of muscle gain, fat gain, or both.