Which of the Following Is True for Self-Service Retailing

question 94

Multiple Choice

Which of the following is true for self-service retailing?

• A) They carry more shopping goods and services such as credit and merchandise-return privileges.
• B) This service model is favored by discount stores and customers who want to save money.
• C) It results in high staffing costs compared to other forms of retailing.
• D) Salespeople are ready to assist in every phase of the "locate-compare-select" process.
• E) Customers need more information and assistance than in other forms of retailing.

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Definitions:

Units Sold

The total quantity of products that have been sold during a particular period.

Break-Even Point

The point at which total revenues equal total costs, resulting in neither profit nor loss.

Cost Estimation

The process of predicting the costs associated with a particular action or project, crucial for budgeting and project planning.

Operating Leverage

A measure of how sensitive net operating income is to a given percentage change in unit sales.