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Econ Minimart Wants to Learn the Strengths and Weaknesses in Customer

question 53

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Econ Minimart wants to learn the strengths and weaknesses in customer service at all the Econ Minimart stores.Which of the following methods can it use for this?


Definitions:

Controlling Influence

The power to govern the financial and operating policies of an entity to benefit from its activities.

Parent

In the context of business, a parent company is one that owns enough voting stock in another corporation to control its board of directors and therefore its operations and policies.

Subsidiary

A company controlled by another company, known as the parent company, through the ownership of more than half of its voting stock.

Voting Stock

Refers to shares that give the holder the right to vote on corporate matters, such as electing the board of directors.

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