Delivery Refers to How Well the Product or Service Is

question 91

Multiple Choice

Delivery refers to how well the product or service is brought to the customer. It includes speed, ________, and care throughout the delivery process.

• A) expedience
• B) intensity
• C) tangibility
• D) performance
• E) accuracy

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Definitions:

Environmental Stimuli

External factors or changes in the environment that can elicit a response from organisms.

Reinforce Reality

A therapeutic technique used to help individuals with disordered thinking or confusion maintain a connection to the actual events and circumstances of their life.

Foster Home

A temporary living situation for children whose parents are unable to care for them; the caregivers, known as foster parents, are certified to provide care.

Mild Anxiety

A low level of anxiety that may actually enhance a person's focus or performance but does not severely impact daily functioning.