Econ Minimart Wants to Learn the Strengths and Weaknesses in Customer

question 53

Multiple Choice

Econ Minimart wants to learn the strengths and weaknesses in customer service at all the Econ Minimart stores.Which of the following methods can it use for this?

• A)group buyers
• B)buyer brokers
• C)mystery shoppers
• D)personal shoppers
• E)buying agents

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Definitions:

Accounts Receivable Turnover

A financial ratio that measures how efficiently a company collects revenue by comparing net credit sales to the average accounts receivable.

Net Receivables

The amount of money expected to be received from accounts receivable after deducting allowances for bad debts or discounts.

Formal Instrument of Credit

A written document that acknowledges debt and specifies the terms under which it will be repaid.

Note Receivable

Note receivable is a financial asset representing a written promise to receive a specific amount of money, plus interest, by a certain date.