Which of the Following Is a Policy a Store Can

question 140

Multiple Choice

Which of the following is a policy a store can adopt to make low-profit customers more profitable?

• A) 2Wheels sends birthday greetings to its best customers and gives them discounts on merchandise.
• B) 2Wheels has a club for its regular customers, organizing cycling events and parties for them.
• C) Though 2Wheels previously offered free delivery, it now charges for deliveries made outside the city.
• D) 2Wheels allows existing customers to upgrade to a newer model at less than the sticker price by trading in their older model.
• E) 2Wheels encourages customers to send in their suggestions for product improvement.

---

Definitions:

Stimulus

An external event or condition that influences an organism's behavior or physiological response.

Response

A reaction or reply to a stimulus or situation.

Conditioned Stimulus

A neutral stimulus that, once linked with an unconditioned stimulus, ultimately initiates a conditioned response.

Unconditioned Response

An automatic, natural reaction to a stimulus that occurs without prior learning or conditioning.