In the Pool Advertisement,it Reads "A Pool for $3,000 Total

question 110

Essay

In the pool advertisement,it reads "a pool for $3,000 total cost." Upon contracting with the firm for the pool,the sale representative tells you that the total cost will be $6,000.When you ask why the extra $3,000,the sales rep says that is for the removal of the dirt.This is an example of which one of the service-quality gaps?

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Definitions:

Fishing Trade

The industry or business of catching, processing, and selling fish and seafood.

European Crop Failures

Periods when agricultural production in Europe significantly declined due to natural conditions, affecting food supplies and economies.

Lucrative

Refers to a venture or activity that is highly profitable.

Slave Trade

The historical practice of trading in enslaved people, particularly prevalent across the Atlantic Ocean from the 16th to the 19th centuries.