There Are Five Categories of Offerings for a Service

question 32

Multiple Choice

There are five categories of offerings for a service.It can be either a minor or a major component of the company's offerings.Which of the following is NOT one of these five categories

• A) Pure tangible good
• B) Tangible good with accompanying services
• C) Hybrid
• D) Major service with accompanying minor goods and services
• E) Major service with accompanying major goods

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Definitions:

Process Conflict

Refers to disagreements among team members about the logistics and delegations of tasks, including who does what and how it is done.

Personal Conflict

Personal conflict involves a clash of interests, values, actions, views, or directions between individuals, often leading to emotional distress or disputes.

Reactance

A psychological reaction that occurs in response to perceived threats to one's freedom or autonomy, leading to resistance against the threat.

Social Value Orientations

Individuals' preferences regarding the distribution of resources and outcomes among others in a society or group.