One Key to Customer Retention Is Customer Satisfaction

question 129

True/False

One key to customer retention is customer satisfaction.

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Definitions:

Par Value

The nominal or face value of a bond, share of stock, or coupon as stated by the issuer; it is not indicative of the security's market value.

Semiannually

Happening biannually or once every six months.

Market Interest Rate

The prevailing rate of interest available in the market on debt, which varies with market conditions and the term and risk of the investment.

Debt-To-Equity Ratio

An indicator of how a company's assets are financed, comparing the use of debt to shareholders' equity.