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What should a salesperson do during the fifth step of the creative sales process?
Strategic Human Resource Management (SHRM)
A proactive approach to managing a company's workforce focusing on long-term goals and integrating HR strategies with business strategies.
Workforce Competencies
The range of skills, knowledge, and abilities required for employees to perform tasks and roles effectively within an organization.
High-Performance Work System (HPWS)
An organizational approach combining employee involvement, technology, and managerial practices to enhance performance and competitiveness.
Organizational Citizenship Behavior
Voluntary actions performed by employees that are not part of their formal job requirements but contribute to the overall effectiveness of the organization.
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