Using a CRM Approach,customers Are Prioritized and Communication Customized Accordingly

question 47

True/False

Using a CRM approach,customers are prioritized and communication customized accordingly.

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Definitions:

Occipital Lobes

The portion of the cerebral cortex lying at the back of the head; includes areas that receive information from the visual fields.

Association Areas

Areas of the cerebral cortex that are not involved in primary motor or sensory functions; rather, they are involved in higher mental functions such as learning, remembering, thinking, and speaking.

Reticular Formation

A nerve network that travels through the brainstem into the thalamus and plays an important role in controlling arousal.

Limbic System

A complex system of nerves and networks in the brain, involved with instinct and mood, controlling basic emotions and drives.