Which of the Following Statements Regarding the Role of Salespeople

question 168

Multiple Choice

Which of the following statements regarding the role of salespeople is most accurate?

• A)Salespeople can identify creative solutions to customer problems.
• B)Salespeople have little say in a company's account management policies.
• C)Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
• D)Salespeople are the most highly trained of all a firm's employees and therefore have the greatest job security.
• E)Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.

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Definitions:

Interpersonal Skills

Abilities and traits that facilitate effective and positive interactions and communications between people.

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Meetings conducted over the internet using video conferencing tools, allowing participants to interact in real-time without being physically present in the same location.

Conventions

Established rules, methods, or practices that guide behavior in specific contexts or activities.

Parliamentary Proceeding

the official actions and debates that occur within a legislative body, governed by specific rules and procedures.