Xerox's Decline Was Reversed with

question 23

Multiple Choice

Xerox's decline was reversed with

• A)frequent sales calls on its retailers to build trust.
• B)a sales organization that focused on customer relationships.
• C)the gathering of competitive intelligence.
• D)a reactive approach to establishing channels of distribution.
• E)the effective use of cold canvassing sales calls.

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Definitions:

Sales

The total amount of goods or services sold by a company within a certain period of time.

Minimum Required Rate Of Return

The lowest return on an investment that a investor is willing to accept, considering the risk involved.

Average Operating Assets

The average value over a period of time of assets utilized in the daily operations of a business, crucial for assessing performance.

Net Operating Income

Profits derived from a company's everyday business operations, excluding taxes and interest charges.