All of the Following Comprise the Seven (7)Ps of Services

question 204

Multiple Choice

All of the following comprise the seven (7) Ps of services marketing EXCEPT:

• A)product.
• B)process.
• C)profitability.
• D)people.
• E)physical environment.

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Definitions:

Doctrine of Substantial Performance

A legal principle acknowledging that if a party has performed enough of its contractual obligations, it may warrant payment, minus damages for incomplete work.

Complete Performance

Contract performance that occurs when all aspects of the parties’ duties under the contract are carried out perfectly.

Complete Performance

The situation where all terms of a contract have been fully met by the parties involved.

Parties' Duties

Responsibilities and roles defined within a contract or agreement that must be performed by the entities involved.