Josh Is Looking for a New Smartphone Provider Because He

question 33

Multiple Choice

Josh is looking for a new smartphone provider because he has grown tired on the many dropped calls,particularly near his school.In terms of the service quality dimensions,Josh is unhappy with which dimension of this service?

• A)assurance
• B)tangibility
• C)responsiveness
• D)reliability
• E)empathy

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Definitions:

Auditory Cortex

The region of the brain responsible for processing auditory information, located in the temporal lobe.

Temporal Lobes

Regions of the brain located on each side of the head above the ears, important for processing auditory information and involved in memory and emotion.

Regions

Defined areas or segments of space, often distinguished by certain characteristics or features, whether geographical, political, or anatomical.

Motor Cortex

A region of the cerebral cortex involved in planning, controlling, and executing voluntary movements.