One Tool Available for Services When Dealing with Capacity Management

question 282

Multiple Choice

One tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to balance supply and demand.

• A)variable hours of operation-opening or closing a store at different times
• B)sales promotion incentives such as coupons
• C)off-peak pricing
• D)build-to-order service delivery systems
• E)rationing

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Definitions:

Army-McCarthy Hearings

A series of Congressional hearings in 1954 to investigate allegations of communist infiltration in the U.S. Army, leading to the censure of Senator Joseph McCarthy.

Televised

Broadcasted or transmitted to an audience via television.

North Atlantic Treaty Organization

An intergovernmental military alliance between North American and European countries, established in 1949 for mutual defense against aggression.

Military Alliance

An agreement between two or more nations to provide mutual support and defense in case of a military conflict or threat.