A Doctor Performing Hip Surgery on a Patient Illustrates How

question 58

Multiple Choice

A doctor performing hip surgery on a patient illustrates how a service can be produced and consumed simultaneously. This is an example of which service characteristic?

• A) tangibility
• B) intangibility
• C) perishability
• D) variability
• E) inseparability

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Definitions:

Maturation

The process of becoming mature, encompassing physical, mental, and emotional growth over time.

Authoritative Parents

A parenting style characterized by high demand and high responsiveness, where parents have expectations of maturity and responsibility from their children but also provide them with love and support.

Authoritarian Parents

Parents who impose strict rules, expect absolute obedience, and often use punishment to control behavior, with little to no negotiation or discussion.

Self-Reliance

The reliance on one’s own powers and resources rather than those of others.