Kaya, a Chain of Skin Clinics, Requests Each New Visitor

question 69

Multiple Choice

Kaya, a chain of skin clinics, requests each new visitor to fill up their own details on a printed form. This is a step in ________.

• A) increasing its peak-time efficiency
• B) creating nonpeak demand
• C) increasing consumer participation
• D) sharing its services
• E) facilitating its future expansions

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Definitions:

Formal Relations

Social connections and interactions that are governed by officially established rules and structures.

Informal Relations

Interactions and connections between individuals or groups that are not governed by formal rules, structures, or procedures, often based on personal or community ties.

Keynesian Economics

An economic theory proposed by John Maynard Keynes, suggesting that government intervention through public policies can influence macroeconomic productivity and stabilize economies.

Neoliberalism

An ideology and policy model emphasizing free-market capitalism, deregulation, and reduction in government spending.