When Johnson Controls Reached Beyond Its Climate Control Equipment and Components

question 63

Multiple Choice

When Johnson Controls reached beyond its climate control equipment and components business to manage integrated facilities by offering products and services that optimize energy use, it was said to be providing ________.

• A) facilitating services
• B) a primary service package
• C) value-augmenting services
• D) service contracts
• E) service warranties

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Definitions:

Fentanyl Nasal Spray

A prescription medication used to deliver fentanyl, a potent synthetic opioid, via the nasal mucosa for rapid pain relief.

Nonsteroidal Antiinflammatory

A class of drugs that reduce pain, decrease fever, prevent blood clots, and in higher doses, decrease inflammation.

Ibuprofen

A nonsteroidal anti-inflammatory drug (NSAID) used to relieve pain, reduce fever, and decrease inflammation.

Aspirin

An over-the-counter medication used to reduce pain, fever, inflammation, and, at low doses, to prevent blood clots.