The Practice of Using Call Centers, Where Employees Receive Calls

question 145

Multiple Choice

The practice of using call centers, where employees receive calls from customers and provide service by taking orders and answering queries, is called ________.

• A) customer response marketing
• B) guerilla marketing
• C) rective marketing
• D) internal marketing
• E) inbound telemarketing

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Definitions:

Light Intensity

A measure of the strength or brightness of light, often influencing photosynthesis in plants.

Black And White

A term often used to describe a situation or view that is seen or presented as only having two starkly different conditions or options.

High-Intensity Light

Light sources that emit a greater level of luminance, often used in specialized applications requiring significant brightness.

Detect Color

The ability of organisms to perceive different wavelengths of light, enabling them to see colors.