Frequency Programs Are Designed to Reward Customers Who Buy Frequently

question 82

True/False

Frequency programs are designed to reward customers who buy frequently and in substantial amounts.

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Definitions:

Inflexible Working Hours

A rigid schedule that does not allow variation in work time.

Extrinsic Factors

External influences or circumstances that can affect an individual's motivation, behavior, and conditions without being inherent to the task or subject itself.

Expectancy Theory

Developed by Victor Vroom to explain human behavior in terms of people’s goals, choices, and the expectation that goals will be reached.

Organizational Climate

The overarching environment and culture within a company, shaped by shared perceptions and attitudes of its employees.