Almost All Major Purchases Result in ________, or Discomfort Caused

question 48

Multiple Choice

Almost all major purchases result in ________, or discomfort caused by postpurchase conflict.

• A) need recognition
• B) cognitive dissonance
• C) consumer ethnocentrism
• D) conspicuous consumption
• E) consumer capitalism

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Definitions:

Course of Dealing

A history of past interactions between contractual parties that forms a mutual foundation for their agreement.

Breach of Warranty

A violation of a guarantee or promise made about the quality or durability of a product or service.

Expert

An individual with specialized knowledge, skills, or expertise in a particular area who is regarded as a reliable source of information or advice.

Opinion

A statement that expresses a belief, view, or judgment, rather than an objective fact.