If You Have Strong Negative Information to Deliver as Part

question 48

Multiple Choice

If you have strong negative information to deliver as part of a positive message,you should

• A)open with the negative information.
• B)use the indirect approach.
• C)put the negative information in a separate message.
• D)apologize for having to spoil the moment.
• E)hint at the negative information to soften the blow.

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Definitions:

Exchange

A marketplace where securities, commodities, derivatives, and other financial instruments are traded.

Future

In finance, a future is a standardized legal agreement to buy or sell something at a predetermined price at a specified time in the future, often used as a financial instrument for hedging or speculation.

Swap Contract

A swap contract is an agreement between two parties to exchange financial instruments or cash flows at a future date based on specified terms.

Specified Cash Flows

Specified Cash Flows refers to particular amounts of money that are expected to be received or paid out at defined times during the life of a financial instrument or investment.