In Corresponding with Customers,making Statements Such As,"Thank You for Purchasing

question 107

Multiple Choice

In corresponding with customers,making statements such as,"Thank you for purchasing the most durable notebook computer you can buy" is

• A)to be avoided in routine positive messages.
• B)a good way to build customer relationships.
• C)an important part of all negative responses to claim letters.
• D)an avoidance technique.
• E)viewed as superficial and somewhat insulting by the reader.

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Definitions:

Uterine Contractions

Rhythmic muscle contractions of the uterus, occurring naturally during menstrual cycles and more prominently during labor, facilitating childbirth.

Neonate

An infant from birth through the first four weeks of life.

Transition

The process or period of changing from one state or condition to another, involving adaptation and change.

First Stage

The initial phase of a process or sequence, often characterized by early development or preliminary actions.