Which of the Following Is an Example of an Internal

question 111

Multiple Choice

Which of the following is an example of an internal stimulus that would most likely lead to problem recognition?

• A) A buyer gets a new idea from an advertisement.
• B) A buyer gets a new idea at a trade show.
• C) A buyer is unhappy with a current supplier's product quality.
• D) A buyer receives a call from a salesperson offering better service.
• E) A buyer learns about a new product at an industry convention.

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Definitions:

Control Limits

Refer to the statistical bounds within process control that signal when a process might be going out of control or is otherwise operating outside of its expected range.

Special Cause Variation

Variation in a process caused by identifiable factors, typically indicating that the process is not in control.

Process Capability

A statistical measure of a process's ability to produce output within given specifications.

Out Of Control Signals

Indicators within a process control or statistical control chart that highlight when a process is deviating from its stable state or specified limits.